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AT&T’s Experience with Hurricane Maria Impacts to Puerto Rico
Chapter Meeting ​May 18, 2018

ACP members met in May at the AT&T facility in the tech center with 10 attendees in person and several more taking advantage of the online meeting, a feature we plan to make available whenever possible.

One of the best reasons to be part of ACP is the opportunity to hear about real-world experiences in DRBC. The May meeting was an excellent example. Terry Menning, Professional Business Manager in Technology Development at AT&T, discussed the challenges of managing logistics, equipment, personnel, and communications during his 2 ½ weeks on the ground in Puerto Rico,  as well as the lessons learned from the experience.

AT&T received countless testimonials reflecting appreciation for the company’s response to the devastation following the hurricane. The numbers tell the story:
  • AT&T deployed and refueled nearly 600 generators at cell sites and network sites throughout PR and US Virgin Islands (both pre- and post-storm).
  • The company completed five cargo jet and 32 ship trips carrying equipment to PR/USVI (nearly 200 truckloads network gear) and continues to send additional supplies as necessary.
  • More than 1,000 team members participated on the ground in PR/USVI and stateside working on recovery and restoration efforts. 
  • As of January, the company’s temporary sites are connecting more than 15.5 million calls and 6.8 million texts a day over its network in Puerto Rico.

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