AT&T’s Experience with Hurricane Maria Impacts to Puerto Rico
Chapter Meeting May 18, 2018
ACP members met in May at the AT&T facility in the tech center with 10 attendees in person and several more taking advantage of the online meeting, a feature we plan to make available whenever possible.
One of the best reasons to be part of ACP is the opportunity to hear about real-world experiences in DRBC. The May meeting was an excellent example. Terry Menning, Professional Business Manager in Technology Development at AT&T, discussed the challenges of managing logistics, equipment, personnel, and communications during his 2 ½ weeks on the ground in Puerto Rico, as well as the lessons learned from the experience.
One of the best reasons to be part of ACP is the opportunity to hear about real-world experiences in DRBC. The May meeting was an excellent example. Terry Menning, Professional Business Manager in Technology Development at AT&T, discussed the challenges of managing logistics, equipment, personnel, and communications during his 2 ½ weeks on the ground in Puerto Rico, as well as the lessons learned from the experience.
AT&T received countless testimonials reflecting appreciation for the company’s response to the devastation following the hurricane. The numbers tell the story:
- AT&T deployed and refueled nearly 600 generators at cell sites and network sites throughout PR and US Virgin Islands (both pre- and post-storm).
- The company completed five cargo jet and 32 ship trips carrying equipment to PR/USVI (nearly 200 truckloads network gear) and continues to send additional supplies as necessary.
- More than 1,000 team members participated on the ground in PR/USVI and stateside working on recovery and restoration efforts.
- As of January, the company’s temporary sites are connecting more than 15.5 million calls and 6.8 million texts a day over its network in Puerto Rico.